Shipping Policy — QWIKXY PRIVATE LIMITED
This Shipping Policy explains how QWIKXY PRIVATE LIMITED processes and delivers orders placed on Qwikxy.
1. Service Area
Qwikxy currently fulfils orders within designated service areas in Bengaluru and surrounding regions. Delivery availability is confirmed at checkout based on your delivery address and pincode.
2. Order Processing
- Orders are processed after payment confirmation or COD order acceptance.
- You will receive order status updates via SMS, email, or in-app notifications where available.
- Large or bulk items may require additional handling time.
3. Delivery
- Standard delivery timelines are shown on the product or checkout page where applicable.
- Someone must be available at the delivery address to receive the order unless otherwise arranged.
- Delivery fees, if applicable, are displayed before order confirmation.
4. Damaged or Missing Items
If you receive a damaged or incomplete shipment, contact QWIKXY PRIVATE LIMITED customer support within 48 hours of delivery with photos and order details. We will assist with replacement, return, or refund as per our Return & Refund Policy.
5. Contact
QWIKXY PRIVATE LIMITED #1089/5, Sarjapura Main Road, Sompura Gate Sarjapura, Bangalore - 562125, (Karn.) Email: care@qwikxy.com Response time: within 48 business hours.